Bottom line: I FEEL supported by anyone I work with at NinjaRMM. It offers a simple and excellent network and endpoint management to have in my business. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. The team liked NinjaRMM for its interface, customer service and easy onboarding, and used the solution for 2-3 years. Powerful analytics provide unmatched insight – enabling you to view your business from every angle: incidents, assets and opportunities. NinjaRMM is the world's easiest-to-use unified endpoint management platform. You have to click the back button on your browser which is blah. With NinjaRMM we can easily monitor IT and perform customer support. Support is always helpful. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. Overall: Overall experience is excellent. It has been reliable and regularly updates with feature additions. Kudos to the team at NinjaRMM! Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action. Made our help desk process much more fluid. NinjaRMM alerts sync automatically to Autotask tickets. NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. Manage your business the way you want to. Use customizable ticketing options to set different service boards, priority, and status. I will update review if I face any in the future. The setup process was a breeze. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a … The functionality has been increasing since we cave on with Ninja about 3-4 years ago. My IT business is 10 years old and NinjaRMM is my 5th and final RMM. I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. Pros: Realtime monitoring and management for the whole network Pros: Ninja makes remote access easy and secure forget about vpn, blah blah just install ninja and use TeamViewer. I agree to receive quotes and other information from sourceforge.net and its partners. Cons: It feels a bit restrictive at times. ConnectWise Manage's help desk platform and ticketing system … Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) No credit card required and full access to all features during the trial process. What is NinjaRMM? Deployment, User, Using it for administration of servers and desktops for an MSP is a no brainer. There is a bit learning curve but not as compared to others. … But you most definitely get what you pay for. Integration with third party software. NinjaRMM alerts sync automatically to Autotask tickets. Pros: Information and Alerts are very informative in most cases. Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. It helps me to monitor the data in real-time. NinjaRMM alerts will be synced to Connectwise tickets. Start a free trial of the #1 RMM on G2 Crowd. If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. I look forward to any updates and improvements or integrations to come! Remove. Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. NinjaRMM stays on top of the ever-changing software world in all of their integrations. Pros: It has many features in one spot to help me manage my users PCs. With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. This really comes in handy. This product is VERY lightweight by comparison. The platform simply just works! The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. End user integration makes allowing and securing remote access to PCs a breeze too. We work hard to make sure our platform is simple to use, offers a beautiful UI, and … Robust assets tracking and reports are excellent. Cons: Nothing so far in my or my team's usage for remote monitoring. Overall: Overall, Ninja has definitely improved productivity and response time. Had a great UI and hence was easy to understand and use as well Compare System Center Configuration Manager (SCCM) vs NinjaRMM. Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. NinjaRMM works with managed service providers of all sizes … 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. The support staff is above average, to say the least. It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. I really like the ability to deploy software from the portal. Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. Remotely able to run scripts and restarts services from the mobile app. NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built to improve the efficiency and effectiveness of IT delivery through an exceptional user experience, … Increase efficiency by automating everyday tasks, and use better sales and account management to do more with your resources and maximize earnings. "I found the overall software quite user friendly … Alerts can help catch problems proactively Cons: Me and our IT staff haven't faced any issues so far with this. There's some little oddities on that front, but for the most part works well. The alerts and dashboard overview of everything going on is also very helpful. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Best automation option. It makes remotely managing client machines simple and intuitive. (This may not be possible with some types of ads). Pros: It's all in the cloud online. Cons: Well - no software is perfect. I am not going anywhere anytime soon. I can search across all of our clients simultaneously and it just finds the PCs, I click it, I connect through Teamviewer, and I can help the person. NinjaRMM is the easiest RMM you'll ever use. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Integrates with my PSA which also really helps! Best For: IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support. We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. Ideal for IT professionals and managed service providers, NinjaRMM provides all … Cons: Truly, I cannot think of any cons with this software. Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. Atera vs NinjaRMM. ... NinjaRMM … I am very pleased overall. It helps to work at full strength even in a low workforce. That is priceless. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. Endpoint Security Take control of endpoint security with our … The App could have some improvement to login security and the amount of details and actions able to be provided. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … Can't cancel a script once you initiate it, this isn't usually an issue but once in a while it would be nice. Right-click on the ad, choose "Copy Link", then paste here → You can see some logs and other details about a device even if it is offline. I thought it was based on NMS installs but turns out it is per device not per listener. Cons: One-off support for a user that is not already on Ninja can be a bit challenging, but it's nothing we can't work around. The constant improvements and fixes keep polishing Ninja to be an even better RMM Solution. NinjaRMM was built for the next generation of IT management. Being able to be alerted of when a server or organization has gone offline, before the client even calls. The design and its services are easy to adopt. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Its UX is undoubtedly the best in the RMM tool. Multiple ways to access devices (TeamViewer, Splashtop, CLI) Everything from product to support is excellent. It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. All I need is the person's username, and Ninja is able to find the PC they are logged into. SourceForge ranks the best alternatives to NinjaRMM in 2020. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. The ease of finding and connecting to users that are having an issue alone makes Ninja great, but all of the other features like reporting and remote management make it a must-have. When support is needed, their assistance is very helpful. Solve IT problems at the speed of business with ConnectWise Automate. With this integration, all your NinjaRMM devices and … It’s fast, accessible from anywhere, and intuitive to use. Pros: Very easy to use Simple interface Deployment, User, It doesn't always open even if the service is running on the remote PC. Get the Autotask integration configured and running in just 5 minutes. Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. Alternatives to NinjaRMM. Great UI and makes managing of the devices easy graphically If they were I could not afford them;). Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … Overall: Nothing bad to say about this company. Simplify your remote access tasks by connecting from NinjaRMM to any device in just one click, using either TeamViewer or Splashtop. Administrator, Administrator, It's a very vital tool for businesses to have this RMM. Administrator, Please provide the ad click URL, if possible: © 2020 Slashdot Media. The foundation of this technical experience are the great people behind the design that take my job as serious as I do. Key features include network monitoring and task automation tools, remote controls, … Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. You can also easily run cmd or powershell commands without interrupting the end user. Customizable ticketing options to select different service boards, priority, and status. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. We could not be happier with our selection of NinjaRMM. You can create client accounts with restrictions, and also have Teamviewer access when needed. Customize reporting and billing for each client's needs. Aside from that, this product has really saved me time and effort over and over again through my everyday work routine, and we have been suggesting to every one of our clients to join us in using NinjaRMM. Worauf warten Sie noch? Learn more at: www.ninjarmm… Pros: Ninja has an extremely easy UI and is very logical. Pros: Ninja RMM makes monitoring more convenient and in realtime. I have been benefiting from a partnership with them for 5 years now. Everything’s accounted for in a single version of the truth. Overall: Overall its a great experience. ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. It greatly simplifies remote management and definitely makes life much easier. NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. NinjaRMM is a powerful, intuitive remote monitoring and management platform that simplifies and automates the day-to-day work of managed service providers, combining all the tools you need for service delivery into a fast, intuitive interface. Autotask is unified at the device, data, invoice and reporting level. Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. Weighing in at 20MB Compare NinjaRMM alternatives for your business or organization using the curated list below. It's simple to use, and an amazing entry point into remote management. You can customize alerts that you want to trigger. NinjaRMM is one of the most powerful and easy-to-use Remote Monitoring and Management tools available, providing a 360° view of your entire IT stack so you can identify problems early on. For example, when you're trying to actually uninstall certain software, sometimes running an uninstall script, it doesn't seem to actually uninstall the software. Create your own custom dashboards. Remove All Products Add Product Share. Starting Price: $79.00/month/user. Overall: Overall I love the product and am very happy with it. But overall it's an excellent RMM. "I found the overall software quite user friendly … Cons: No cons. NMS licensing is expensive for what you get. Deployment. Cons: Although a necessary evil these days, the additional prompts to enter a 2FA code when adding a new user or making a minor configuration change are cumbersome since we already had been authenticated with 2FA when logging in. Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! Real-time monitoring of network data. The ability to see performance, files, programs, etc all in one spot is extremely efficient. Choose from hundreds of widgets. NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. Highly recommended. Overall: In my opinion, there is no reason to use any other RMM than Ninja. They have never failed to help me remediate an issue, or respond in a timely manner. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. For NinjaRMM … Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … Has automation abilities to manage monitoring and support. Scheduled scan and tracking. Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. Run your MSP business through a seamless two-way integration between RMM and PSA. 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