I called OPtum & they refuse to provide coverage for the replacement drug Famotidine. But yet and still. I was transferred 5 times and then the girl told me the copay card was not working, she told me I could call back, I hung up. Removed "pending" $250.00 from our account. I got an email informing me that a prescription had been recieved & was already in transit in late April. I was informed by rep they do not refund bounced check fees. Find help for your prescription refills, account passwords and other prescription benefits needs. USPS traaacking showed that the drug never left the Optumrx facility. You can try to reach review author by writing a comment to the review or try one of our business solutions. Pharmacies. EVER!!!! OptumRx Education Center Specialty Pharmacy. I’d like to mention several of them as worth visiting and posting to. Business solutions. Filing these formal complaints will get you past the Customer Service run-around for which OptumRx is so famous for. Phone: 1-855-427-4682. Back Arrow Back. I have bookmarked your comment which is very similar to my situation. Please read the Information Collection, Use and Access notice below. Refill Your Rx. I watched the staff in my general doc office fax the script to opumRx for 90 day fills. I run out of meds today! 3. Website: OptumRx – Contact us . Since then the page has accumulated 3 consumer complaints. Complaint / review text: 1. Health care professionals website. Medicine is nothing to be lax about. One week later the try to ship $750.00 worth of meds that I was transferring to walmart from them. By using this website you agree to our Cookies Policy. Phone: 1-800-356-3477. You can find contact details for OptumRx above. I called our MD who states they called in a replacement. Not uncommon for them to reimburse the pharmacy less than what they paid for the medication, ie $85.00 for a Rx yesterday. Prior Authorizations . One, the restroom has a smoke detector that … optiumRx... contact CMS (Centers for Medicare & Medicaid Services) they over see all medical regulations even if it is not medicare or medicaid. Headerbar V2. I called OPtum & they refuse to provide coverage for the replacement drug Famotidine. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with OptumRx Customer Service. My next problem came when I had to call and ask why they did not send the Felodipine which I take every day. You will be automatically registered on our site. GetHuman: … Filing complaints with every regulating agency I can. And I still haven't received those meds. Information about Optumrx Pharmacy was first submitted to Scambook on Nov 22, 2013. For individuals and families. failure to notify about recalled medication. En español | Getting what you want from a corporate customer-service department is a lot like arguing with a teenager. OptumRx Members – take care of your home delivery prescriptions at any hour, from anywhere, using the new OptumRx App. Fraud, Neglect... OptumRx/United Healthcare. Furthermore, you can also file a formal complaint with the BBB against OptumRx and don't forget to involve your employer's internal benefit administrator as they may be able to get this resolved. Find the best companies in Pharmacy category: OptumRx and Priceline Pharmacy, OptumRx vs Express Scripts, Priceline Pharmacy vs Express Scripts Optumrx lost my Vyvanse (controlled substance) and tried to blame it on my post office. 2015 – Present 5 years. Share: Share on LinkedIn Share on Facebook Share on Twitter Share on Pinterest Share via Email Print. I just received the refund for the first transaction a couple weeks ago. That being said, the four-point checklist I use when advocating on behalf of AARP members can help you significantly increase your odds of coming out ahead in a product or service dispute. Search site Submit search. LEARN MORE . Username and password will be sent to you via email. Details Complaint / review text: I've been trying to get reimbursed for my mother's pharmaceutical bills for about 8 months now. Have a Complaint for Customer Service? It was middle of the night, on November 16th. I’d like to mention several of them as worth visiting and posting to. LEARN MORE . When I called after speaking to a customer service rep who was not helpfuyl - I was told that they had already mailed the Pravastatin. Refill & track your specialty drug prescriptions, pay online, and get live support. Health Insurance. Will be starting withdrawl soon, going to ER if cannot get (again) emerg script from doc. I have been trying since January 3, 2020 to get my Rx moved from CVS to OPTUMRx. Consumer complaints and reviews about OptumRX Overland Park, Kansas. Unbelievable. Care. OptumRx says that I have not met my deductible. I have in the last 3 months talked to at least 8 different people at optiumRx about the same thing. Search site Submit search. Order processing issue. PissedConsumer594102. Plus their system has been up and down all day. They charge wrong prices, they give you wrong prices. Customer service has been no help, rather they have been obstructive (each rep was not coversant with English, did not understand what to do, and it made the contacts difficult and frustrating). Optumrx called my residence and spoke to my husand about my medication. If we’ve been unable to help you through other channels, you can lodge a complaint here. I am an employee (professor) at the University of Virginia and have had Thyroid Cancer. I did not ask for this. Pharmaceutical Wholesalers Inc. Find low RX prices. Text. Check Order Status Here. BCBS have me meeting my deductible on July 5. Save and pay for health care. Initial OptumRx complaints should be directed to their team directly. So I am still paying full price for my prescription drugs. OptumRx is a division of United Healthcare. Download PDF. Based on what I have seen, if we all come together we could file a class action lawsuit. 1-800-MEDICARE (1-800-633-4227). But OptumRx insisted that I reach out to my provider for them which I did 4 months ago. Social Share. I'm on my 4 th appeal by Monday I will have no insulin which will mean I'll be in DKA and ina few more days comatose. Never trust websites which offer a shady ‘advocacy package’ to businesses. I called OptumRx & discussed with customer service that I hadn't requested the prescription & asked to cancel the order. Optum Perks; Health Care Financial Services. We still don't have the new meds and we're running out of the old ones. NEGLECTED A 61 YEAR OLD, LINE-OF-DUTY 100% DISABLED PATIENT WITH A SURGICALLY IMPLANTED BOSTON SCIENTIFIC PAIN … Main Nav V2. Text. Initial OptumRx complaints should be directed to their team directly. Customer service, home delivery: 1-800-356-3477. OptumRx Client Portal. Type the text found after the … Here I am leaving for Wave 1 and I still don't have my medication and I am out. Recent recommendations regarding this business are as follows: "Don't use this as your pharmacy", "Do not use Optum Rx", "Stay away from OptumRX… Background on ~Edward Maurice Feaver's case. 1. Regretfully hating Optum Rx. I have to tell them all information again, this make 3-5 time of repeating myself. Here in the past 2 years, Optum's site has been "pot-luck" in being able to sign right in. Specialty Pharmacy. Fast, free delivery to your home or office with OptumRx drugstore. Rights Reserved, You Are About to Contact PissedConsumer.com. Pharmacists: Available 24 hours a day, 7 days a week to answer questions or address concerns from OptumRx home delivery customers. Stop taking. OptumRx Departments and phone numbers The 5 W’s - Use our quick reference to find resources at OptumRx. You're in bed with big pharma and should be ashamed. The top of the pen would lock up and not allow me access to the medication. OptumRx: File a formal complaint with the Insurance Comm... A OptumRx customer review by GetHuman user ~Edward Maurice Feaver from November 26th, 2017. Where can I find other unbiased reviews for OptumRx Reviews & Complaints? Using the OptumRx app, you can manage prescriptions for your whole family – without logging into multiple accounts. Tags: optumrx pharmacy drug. Having my perscriptions filled on the 90 day plan. The response I got was, " I'll make note of that." We support specialty treatments and take a hands-on approach to patient care that makes a meaningful imprint on the health and quality of life of each patient. Due to Animas exiting the insulin pump business I had no choice. Any guidance or advice would be so appreciated. Specialty Pharmacy . Plus I will have to wait for a check for refund. Learn more. I was previously a long time & well satisfied customer of my local wal-mart pharmacy. I transitioned recently to a new pump & cgm. Dear readers, I strongly suggest that you file your complaints with your local Department of Insurance. And I'm still waiting for blood pressure meds antidepressants water pills. Between billing mistakes, authorizations and prescriptions they screw it up as mush as possible. I am left without any funds until I receive my July ssdi check on the 3rd. I've taken the precaution of changing all my acct. We are processing your message. I now have 3 bottles of omeprazole which will take a year to use. OptumRx was first mentioned on PissedConsumer on Jan 05, 2013 and since then this brand received 771 reviews.. OptumRx ranks 131 of 686 in Pharmacy category. My high deductible PPO requires that I meet a medical and prescription drug high deductable of 2750 per year prior to my *80 20 benefits begin. Use this comments board to leave complaints and reviews about OptumRx. Secondly, they simply charged almost $300 to my bank card account. Social Share. My doctors have resent my prescriptions and still I haven't received them. Disclaimer: Optum Specialty Pharmacy services members and providers in all 50 states who may use this website. Of all the pharmacies in my region, the most expensive, Target, would charge $75. Text. It has been months trying to redolve this issue. Phone: 1-800-356-3477. Here we are. OPtum rx sent notice in December re: my mother’s RX for Ranitidine = can cause cancer. OptumRx Reviews & Complaints is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR. It turned out to be test strips for a glucose meter included in the start up package. Live and Work Well Text. Phone: 1-855-427-4682. amazon.com . Also, I have worked for the company for 15 years, Although I have worked in different roles within the company, I am ready for a change." I hope these tips help so you can be moved to action instead of feeling frustrated that you have hit a brick wall in dealing with OptumRx. Pros and cons using consumer ratings with latest reviews the country might get lucky and optumrx complaint line the site Available. Them which I take every day debit info from them Twitter Share on Twitter Share on Pinterest Share email. Is much more cost effective being able to get someone to help Californians be careful consumers and to you... Diese Seite lässt dies jedoch nicht zu that the drug never left the OptumRx facility offer a ‘... December re: my mother ’ s - use our quick reference to find resources at OptumRx process I. Optumrx pharmacy was first submitted to Scambook on Nov 22, optumrx complaint line more info the Famoditinde and... Tool to find Department and phone numbers the 5 W ’ s - our. Reviews submitted by our users and is marked as POOR 30: day supply and not 90 supply... 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